stella beaton
07.03.2025
Alex was very helpful and pleasant and made the visit a lovely experience.
Holly Lovell
05.03.2025
Alex was a brilliant waiter for early afternoon tea! Couldn’t be more attentive and welcoming! X
Sonia Ward
04.03.2025
Background music was too loud. Good food and polite friendly service.
Amanda Murphy
04.03.2025
Fantastic service and staff
Harjinder Kaur
04.03.2025
Timely service and brilliant food. Never a dull evening at Bella Castlegate! Thanks to Alex for the service.
Donna Barrett
04.03.2025
It was very relaxing and pleasant. Very good service and atmosphere. The music is very soothing
Helen
03.03.2025
Absolutely fantastic environment. The service was fantastic and the Food was amazing! Would highly recommend a visit.
Both Becky and Alex were great. Both genuinely going out of their way to ensure a great time was had by all, and a credit to the business. We will definitely return to this branch. Excellent experience
Asad Shahid
03.03.2025
Great food and service, our waitress was very helpful!
All the food came out in good time and tasted amazing!
Tarlochen Singh-Mohr
02.03.2025
Excellent service and table attendance, many thanks to Bella Italia
Gemma Harris
01.03.2025
It was myself and my husbands first visit and we were very impressed with the service and the friendly staff. The food was delicious and both food and drinks were served quickly. We will definitely come back again.
Adele
26.02.2025
Food is okay, not much flavour
The staff were lovely though and there was a nice atmosphere
M 9
25.02.2025
Excellent service, great and friendly staff!
Quality food
Robert Parker
24.02.2025
Always a friendly greeting Alex is always att entive and polite
phillip hubbard
23.02.2025
The food and service was great
Si m
23.02.2025
Becky was amazing host. Kids and parents were happy and enjoyed the party.
Jasmine Marshall
22.02.2025
My fourth visit, gamberoni is my go to, so yummy!
Nikita Bangar
22.02.2025
DOM IS THE BEST WAITRESS. FOOD WAS LOVELY SHE DESERVES THE WORLD <333
Alicia Bail
22.02.2025
Lovely service from Dom - thank you!
rhiannon
22.02.2025
Had a lovely time and lovely food. Our server dom was especially lovely and really helpful
Elle Lewis
22.02.2025
Dom was super friendly and lovely!
Dawn Ashley
22.02.2025
Waitress super friendly and offered a great service. Wonderful food and relaxed atmosphere.
Stacey Law
22.02.2025
Lovely night fantastic service will definitely be back the waitress was lovely
Emily-Rose Carlo
22.02.2025
Me and my husband came here for a belated valentine's meal, Dom was our server, lovely lady!
Joe
22.02.2025
Dom, our server, was a breath of fresh air with her positivity, happy character and efficiency. If only all servers were this good!
Food was great too, would definitely eat here again. The robot kitty was brilliant!
Annette Lloyd
22.02.2025
We had a fab time, food was fantastic and service impeccable. Our server Dom was fantastic, thank you for being so friendly and making us laugh.
Angela Cutler
22.02.2025
Great food. Great service by Dom
Sophie Gleadall
22.02.2025
Great food, service and atmosphere. Waiters and waitresses were lovely. Rosie was welcoming and made it a pleasant meal.
khixn’s oculus
18.02.2025
I was incredibly looking forward to my visit to Bella Italia. I purposely ate NO breakfast in order to enjoy the food even more, little did I know it will be my last time I ever eat such thing, almost put me off food entirely. my friends carbonara, spag bol, calzone was INCREDIBLY SALTY. It felt like I was taking a dip in the sea. The pizza crust I tried was rock solid. On top of that the BBQ tasted like it had been microwave cooked with little to no flavour at all. The wait for the food was quite long too, I could have done so much else in that time. The pizza looked so unappealing, look at the picture below they are accurate representation. not coming again. I’d rather starve.
beau xo
15.02.2025
My partner and I visited [Restaurant Name] for a Valentine’s Day dinner, and unfortunately, it was a disappointing experience. I ordered the Spaghetti Bolognese, and when our mains arrived, they were missing our side orders of garlic bread and fries. To make matters worse, my Spaghetti Bolognese was served cold. After raising the issue with staff, a fresh plate was prepared for me, but it took 15 minutes for it to arrive—and still, my partner had nearly finished his meal by the time mine was ready.
It was particularly frustrating as we had hoped to enjoy our meal together, but instead, we were eating separately on a special occasion. When the new Spaghetti Bolognese arrived, it was greasy, oily, and looked completely different from the first plate, which had been dry. The meat was fatty, and the entire dish was far from enjoyable.
To top it off, we weren’t offered any form of compensation, such as a refund or discount, which made the experience even more disappointing.
Based on this experience, I would strongly advise against ordering the Spaghetti Bolognese, and I would be cautious about dining here in general.
Debbie Nixon
15.02.2025
Came here with our 2 year old for Valentine’s Day. The service from Lilly was amazing, she interacted with our little girl which always makes a visit anywhere better. The robot cat brought our food over which made my girls day! The food was delicious as always and the cocktails were nice! 100% recommend if you have little ones
